Why Choose Us

Insurance is necessary and sometimes it’s compulsory too – that’s just the way things are – but due to its long history many of the principles insurance is based on, being just as old, are difficult concepts to grasp in this modern age.  

It is because of this our business has been built around 6 core values all designed to put you in charge, allowing you to make an informed choice based on our advice.

 

This approach to business is designed to set us apart from the rest :-

 

 

   

Value for Money

Easy to Deal With

Caring for our People and our Customers.

Everybody knows that the price is what you pay for something but the value is you get. Here we work hard to give you the best value for money we can. Because everyone is different we try to balance your costs verses your cover delivering value for money every time. Insurance is a serious business but it doesn’t have to be hard too. Good communication is important and we encourage frank and open discussions about your business be that face to face, on the phone, email, letter – whatever it takes to ease the process. In every thing we do we don’t use ‘jargon’ and our information is clear and not misleading. In providing a good atmosphere to work in we generally get the best out of our People and our coaching and training helps them be the best they can be. We always hold our Customers needs above any other consideration and hope to provide timely and sensible advice that you can rely on. To put it simply - we care.
     
   

Consistent Strategy

Understanding You

There for You

It’s good to know where you are going and even better to know when you have got there. That’s us – we have a plan. Being transparent we can always provide the same reasoned advice appropriate to your circumstances so you will always know where you are with us and you can trust us not only to advise you but to represent your interests at all times.

Knowing and understanding you and your business is important for us as without knowing what you really do and where you are likely to do it it’s hard for us advise on the risks to your business. As we work with you we consider insurances you have asked for but also objectively take into account what, from our experience, we know you need. This forms a part of our Business and Insurance Risk Assessment.

Because life is constantly changing we know we need to react quickly and efficiently not only to those planned changes but also those unexpected ones too. Being able to clearly answer your questions and being ready to react or respond to any given situation means you can leave it all to us.

 

As a constant reminder to all we have distilled each of these concepts into 6 key words that for us clearly represent our values.

 

Value ♦ Ease ♦ Care ♦ Trustworthy ♦ Objective ♦ Responsive

 

And these in turn are the words that make up our acronym – Vector – which condenses what we stand for into one word.

 

One definition of Vector is any behavioral influence, force or drive.

Internally our culture influences the development of our people.

Externally we work with you to build a more robust business.

 

These values are really important to us and if you think that we have failed to live up to any of these values please tell us.

 

You can email our Chairman – Clive Turner – here.

 

 

 Our Values

 

 

 

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